Privacy Policy

Effective Date: May 01, 2025
At Madera Studio, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, including through our website, in-store, and via our SMS/text message communications.
1. Information We Collect
We may collect the following types of information:

• Personal Information: such as your name, phone number, and email address when you sign up for our newsletter, schedule a consultation, or opt-in to receive SMS messages.

• Order Information: such as delivery address, purchase history, and payment details (note: we do not store credit card information).

• Device and Usage Data: such as IP address, browser type, and pages visited, collected via cookies on our website.

2. How We Use Your Information
We use the information we collect to:

• Provide product information and customer service

• Send order updates, appointment reminders, and promotional offers via SMS (if opted in)

• Improve our products, services, and customer experience

• Comply with legal obligations

3. SMS/Text Message Communications
By opting in to receive SMS messages from Madera Studio, you agree to receive text messages regarding order updates, promotions, and customer service. Message and data rates may apply.

• You can opt out of receiving SMS messages at any time by replying STOP to any message.

• For help, reply HELP or contact us at info@madera-studio.com.

We do not share your mobile number or personal information with third parties for their marketing purposes.
4. How We Share Your Information
We may share your information with trusted service providers who assist in operating our business (such as our SMS platform, MailChimp, Textedly), but only to the extent necessary. We do not sell, trade, or rent your personal information to third parties.
5. Your Privacy Rights
You have the right to:

• Access, update, or delete your personal information

• Withdraw consent to receive SMS or marketing communications

To make any changes to your information or preferences, contact us at [insert contact email].
6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or via mobile devices is 100% secure.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this policy occasionally. We will notify you of significant changes by posting the updated version on our website with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
info@Madera Studio